Placing an Order

Q. Is it possible to place an order by phone?

At present, our system is optimised for online transactions, and we are unable to accept orders or payments over the phone. We encourage you to place your order through our secure and efficient website. As a token of our appreciation, please use the

Q. How do you ensure the security of my personal information?

Protecting your personal information is our top priority. To ensure your data is secure, we use Secure Sockets Layer (SSL) technology, the most advanced security protocol for online transactions. This technology encrypts all your personal information

Q. What are the available payment options?

We offer a range of secure and flexible payment options to make checkout simple—no matter where you're ordering from. Accepted Payment Methods. Credit & Debit Cards. We accept all major credit and debit cards, including:. PayPal - Pay securely throug

Q. Why was my payment with a card declined?

If your payment didn’t go through or was declined, follow these steps:. If you’ve waited, tried again, and still can’t complete your payment or find your order, please contact us and we’ll be happy to help 😊

Q. How Do I Apply a Discount, Promo, or Coupon Code?

On Mobile and Desktop:. Promo Code Tips:. Make sure to click ‘Apply’ to see your updated total before completing your order. Only one code can be used per order. If you're having trouble applying a code, try clearing your browser cache or using a dif

Q. Do You Have a Subscription Option?

Unfortunately, we don’t offer a subscription or recurring order option at this time. You’ll need to place a new order for each purchase. If you need assistance with this, feel free to get in touch!

Q. Why Hasn't My Discount/Promo Applied?

Wondering about the 20% off promotion, free shipping, or how to use a promo code? Here’s everything you need to know about the deals currently available on our site:. 20% Off Sitewide – No Code Needed. There’s no need to enter a code to receive our 2

How do I sign up for an account?

Creating an account is quick and easy. Just follow the steps below:. On Desktop:. Go to the top right-hand side of the screen, next to the cart icon. Click "Sign In & Register.". Then click "Create Account.". Fill in the form with your details to com

Q. How do I pay via bank transfer?

At checkout, after entering your billing and shipping information, you’ll see Manual Bank Transfer listed as a payment option. If you see the Bank Transfer option, select it and complete your order to receive your order number along with our bank tra