Q. Will U.S. Customs Charge Me for My Order?Updated 21 hours ago

Will my order incur U.S. import tariffs?
Only if it’s over US$800. Most of our customers place orders under this amount, which enter the U.S. duty-free.

What does 'de minimis' mean for my order?
It refers to the duty-free limit, which is currently set at US$800 in the U.S. Orders below that amount are cleared without extra fees.

Are the new U.S. tariffs affecting pet supplies?
No. Common pet products are excluded. The tariffs mainly apply to goods such as alcohol, tobacco, and tech items.

Are your products coming from countries like China?
No. We don’t ship from countries under strict U.S. trade enforcement. Our fulfillment centers are located in low-risk regions, so import duties don’t apply.

Will I be asked to do anything when my parcel arrives?
Nothing at all. Packages under US$800 usually pass through customs without delay or duty, and no paperwork is needed.

I’ve seen news about changing import laws—should I be worried?
Understandable concern, but no need to worry. Your order isn’t affected, provided it’s under the threshold and shipped from our approved regions.