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Q. How can I track the status of my order?Updated 21 days ago

To track your order, please refer to the tracking reference number included in your shipment notification email. You can use this number on the postal carrier's website to follow the progress of your delivery.

If you did not receive a tracking number, can’t find it, or the email went to your junk or spam folder, don’t worry—you can still track your order. Simply use our tracking dashboard and enter your order number, which can be found in your original order confirmation email.

If you placed your order while logged in to your account, you can also view past orders and tracking information under your account.

Be aware that it may take 2–3 business days for tracking information to become available after your order has been dispatched.

Should you need any further assistance or encounter issues with tracking your order, feel free to contact us. Our team is here to help with any questions or concerns.

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