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Atlantic Pet Products

<p>We sure can!</p><p>Let us know within 5 business days of the order being placed, and we&#x2019;ll apply your coupon and refund the discount to your original payment method. You can reach us at <a id="isPasted" rel="noopener">service@atlanticpetproducts.com</a> or via our <a href="https://atlanticpetproducts.gorgias.help/en-US/contact">contact form.</a></p>

We sure can!. Let us know within 5 business days of the order being placed, and we’ll apply your coupon and refund the discount to your original payment method. You can reach us at service@atlanticpetproducts.com or via our contact form.

Q. Can you apply my coupon after the order has been placed?

Existing Order

Q. Are your items authentic?

Q. Why are your products more affordable compared to others?

Q. Where is your company based?

Q. Can you provide your company’s address?

Company Information & Contact Details

Q. Is it possible to place an order by phone?

Q. How do you ensure the security of my personal information?

Q. Do You Have a Subscription Option?

Q. How do I sign up for an account?

Q. Will U.S. Customs Charge Me for My Order?

Q. How can I make sure PayPal uses the right shipping address?

Q. How do I update my saved addresses in my account?

Placing an Order

Q. How can I cancel my order?

Q. Why does the product packaging appear different from what I’m used to?

Q. Why did I receive only part of my order, or why are some items missing?

Q. Why didn’t I receive my confirmation email for my order?

Q. Why does the weight on my item’s packaging differ from what I expected?

Q. What do I do if my item(s) arrives damaged?

Q. What do I do if I receive the wrong item in my order?

Q. Why Has My Order Been Returned?

Q. Can I combine two separate orders into one shipment?

Q. How can I track the status of my order?

Q. My order was marked delivered but it’s not here.

Q. Why is my order delayed?

Q. I opted out of tracking notifications, how can I opt back in?

Q. My Parcel Seems Stuck, What Should I Do?

Order Tracking

Q. Do you offer different shipping options?

Q. Do you provide shipping services to Canada?

Q. What is the estimated delivery time of my order?

Q. What are the costs associated with shipping?

Q. Where do your orders ship from?

Q. Which countries do you ship to?

Q. What’s the difference between Standard and Premium Shipping?

Q. Why is my order being shipped to the wrong address when I paid with PayPal?

Q. I just placed an order and my shipping address is wrong — what should I do?

Q. Can you apply my coupon after the order has been placed?Updated 14 hours ago