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About Us

Q. Are your items authentic?

We take pride in the authenticity of our products. Every item we offer is guaranteed to be genuine, with clear English labeling. Additionally, our products have extensive shelf lives, with most having one to two years before expiry. We source our pet

Q. Why are your products more affordable compared to others?

Our ability to offer competitive pricing is rooted in our unique shipping and sourcing strategy. We dispatch all our orders from locations outside Europe, which significantly aids in optimizing our pricing structure. Moreover, the majority of our inv

Q. Where is your company based?

Our company is proudly based in Brisbane, Australia. This is where we manage everything—from sourcing products and processing orders to providing customer support. Operating from Brisbane allows us to efficiently handle global distribution while main

Q. Can you provide your company’s address?

Of course! We have two different addresses for specific purposes:. Main Warehouse Address:. Unit 10, 23 Technology DriveAugustine Heights, QLD 4300Australia. This is where we manage our inventory and process order dispatches. Mailing Address:. PO Box