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About Us

Q. Are your items authentic?

We take pride in the authenticity of our products. Every item we offer is guaranteed to be genuine, with clear English labeling. Additionally, our products have extensive shelf lives, with most having one to two years before expiry. We source our pet

Q. Why are your products more affordable compared to others?

Our ability to offer competitive pricing is rooted in our unique shipping and sourcing strategy. We dispatch all our orders from locations outside Europe, which significantly aids in optimizing our pricing structure. Moreover, the majority of our inv

Q. Where is your company based?

Our main headquarters is based in Brisbane, Australia. This central hub is where we coordinate all aspects of our business, from product sourcing and order processing to customer service. Our Brisbane location strategically positions us to manage our

Q. Can you provide your company’s address?

Of course! We have two different addresses for specific purposes:. Main Warehouse Address:. Unit 10, 23 Technology DriveAugustine Heights, QLD 4300Australia. This is where we manage our inventory and process order dispatches. Mailing Address:. PO Box